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HOW TO FILE A CLAIM

TIME LIMITS:
When an agreement violation occurs, you have 60 days to submit a claim to the carrier through CMTS.
The carrier then has 60 days to deny or pay your claim-if your claim is paid partially, ask a local chairman if you should pursue it further. Your local chairman has 60 days from the payroll date to appeal the claim, so please turn them in ASAP after the pay day. Don’t let this lengthy process discourage you from entering claims, because those who enter valid claims regularly are being rewarded.
DOCUMENTATION:
To process your claims, the local chairman needs a copy of each of :
• Your original timeslip or non service claim
• Your payroll trainslip for the pay period that shows your time slips and trains worked-denial codes are in the declination detail section
• Any work order, track list, BU, of train, copy of conductor log, track warrant, board standing, work history, etc, that can help validate your claim.
Local Chairman Access:
• To expedite the grievance process, it is recommended that you allow your local chairman access to your timekeeping information. You can allow or revoke access at your discretion, but please remember that this info is only accessed to help progress claims- especially for guarantee and FR issues
• Log into CMTS
• Click personal info under Reporting header
• Check box next to allow chairman access to pay screens
• Enter your local chairman’s user ID in the box ( Scott Neofotist, OTEE614 )
• Click update at bottom of page
FRA Screen:
When you report your FRA info at tie up, it is imperative that you enter it correctly and accurately. The FRA screen is not only a legal obligation, it also validates your claims by telling the railroad and FRA exactly where and when specific reporting events occurred. The FRA screen of your time slip will make or break your claims.

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